Privacy Policy

At GreenSpark Prepay Solutions Ltd, protecting your personal data and privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our renewable energy technology and services.

We are committed to complying with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect various types of personal data, including but not limited to:

• Contact details such as your name, email address, phone number, and postal address.
• Account information related to your prepaid electricity metering and smart energy management.
• Technical data from IoT-enabled devices, including power consumption metrics and usage patterns.
• Payment and billing information necessary to provide and manage our services.

How We Use Your Information

Your personal data is used strictly for the following purposes:

• To provide and improve our prepaid electricity metering and energy management solutions.
• To process payments and manage your billing account.
• To communicate important updates, newsletters, and notices related to your service.
• To comply with legal obligations and safeguard against fraud or misuse.

Data Protection and Security

GreenSpark Prepay Solutions Ltd employs strict security measures to protect your data, including encryption, firewalls, secure servers, and regular audits. We limit access to your personal data only to trusted personnel and service providers who require it to deliver our services.

Your Rights

You have the right to:

• Access and obtain a copy of the personal data we hold about you.
• Request correction or deletion of inaccurate or incomplete information.
• Object to processing or request restriction where applicable.
• Withdraw consent at any time if processing is based on your consent.
• Request data portability when applicable.

If you wish to exercise any of these rights, please contact us at info@greensparkprepay.co.uk.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support our marketing efforts. You can control cookies preferences through your browser settings.

Third-Party Services

We may share limited data with trusted third-party partners that assist with providing and improving our services, such as payment processors or IT infrastructure providers. We ensure they adhere to strict confidentiality and security standards.

Changes to This Policy

We regularly review and update our Privacy Policy to reflect legal requirements and best practices. Any significant changes will be communicated on our website.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at: